Our Terms and Conditions

• Ensure to take original bill or challan copy after the delivery of the articles to be processed
• Original Bill & Challan copy to be presented at the time of delivery of processed articles. If original bill or challan is lost or could not be produced at the time of delivery, the delivery of the processed article shall be made to the owner only after verifying his/her credentials
• Express/Urgent delivery of articles would be charged 50% extra over the regular tariff.
• Customers are requested to examine the articles at the time of delivery; we would not be held responsible for any damages that are found after delivery of processed articles.
• If not satisfied with the quality of our service offered, customers should get in touch with the store within 24hrs for resolution.
• We are not responsible for fastness, colour bleed, colour running, shrinkage and damage to embellishments or embroidery work on the articles during processing.
• At Washify, we cannot guarantee 100% removal of stains or marks. Customers will have no claim whatsoever or no rights to ask for deduction in processing charges because of this.
• We Follow a No-Claim Policy. All articles are accepted at customer’s risk. We shall not be held responsible for damage to articles that cannot withstand the normal cleaning or dry cleaning process
• We shall not be held responsible for articles that are damaged due to the ageing process of inferior quality of clothes.
• We shall not be responsible for any ornaments or jewellery fittings on your clothes getting damaged during the processing.
• We shall not be held responsible for shrinkage, damage, cutes, holes, scratches, stains etc. becoming during the wash process due to defective manufacturing, adulteration, deterioration wear & tear and exposure to environment.
• We would not take any responsibility for the clothes beyond 3 weeks of the scheduled delivery date
• We accept no liability for any loss or damage to clothes arising due to fire, burglary etc. which are beyond our control or similar incidences.
• We would not take any responsibility for valuables/articles/cash etc. inadvertently kept in the articles which is mutilated or unrecoverable after processing
• In Case any piece of article or linen gets damaged during the processing for any reasons other than the ones outline above; the compensation for the customers would be limited to 10 times the value of the charges specified to the customer for the processing of INR 3000 whichever is lower
• Washify reserves the right to cancel/modify/change the terms and conditions at any point in time without any prior intimation or notice.